VIASANT
The customer
VIASANTÉ is a mutual insurance company of the AG2R la Mondiale group, which has 15 million policyholders.
The objectives
VIASANTÉ wanted to find new sources of growth via digital technology by setting up a subscription tunnel common to all of its offers.
Our answer
Luminess (formerly Jouve) has redesigned the online subscription process and now allows policyholders to subscribe more smoothly to online health services according to their profile: individual, worker, self-employed, territorial agent and manager. 'business.
This 100% digital offer facilitates the user experience by allowing them to save time, while guaranteeing the security of the data processed. Thanks to this module, the customer can select the offer best suited to his situation, generate his contract and sign it in just a few clicks. This solution is the result of the work of different Luminess teams, thus combining various expertise:
- the UX-UI agency for the design of the courses;
- IT teams for the development of the Drupal 8 base;
- the integration of the Yousign electronic signature and finally hosting and outsourcing.
Supporting social protection actors to define their user paths and increase their online subscriptions, this is our ambition at Luminess. Our experience in the processing of complementary health document flows, recognized by 7 of the top 10 French mutuals, allows us to be more relevant in the analysis of customer journeys. This professional approach sets us apart in the market.
The benefits of our solution
- Propose a "best-of-breed" approach to limit licensing costs and allow ViaSanté to be independent while allowing them to benefit from the best of digital (Data Capture RealTime, Drupal, Yousign and Arkinéo on electronic signature and probationary archiving).
- Give a “pricing” orientation to the tunnel with the aim of attracting qualified leads, in an ROI approach.
- Create a differentiating user experience by instilling brand values ViaSanté in the tunnel.
Share this article